Wee Helper

For local shops and trades

Never miss a customer.

Too busy to answer? Wee Helper takes the enquiry and the phone number, so you can call them back.

Run by Rory Dench, from Gartness, near Glasgow.

Send an enquiry See it working

What it does on your site

It sits on the website you already have, and handles the everyday back and forth.

  • Answers common questions

    Opening hours, prices, what you offer, and how to book.

  • Takes a name and number

    When someone wants to be contacted, it asks for their name and phone number.

  • Offers a callback

    It can offer to have you ring them, rather than leaving them to hunt for a number.

  • Flags what is urgent

    You get an alert straight away when an enquiry needs you.

No logins, and no payment details

The assistant is there to help customers. It is not there to get into your accounts.

  • No website logins

    Wee Helper does not get access to your website logins, and it does not ask for those passwords.

  • No payment data

    It does not take card numbers, and it does not handle payments.

  • Approved before it goes live

    During setup, you approve the information and wording it uses before it goes live.

Pricing

Plain prices. The founding offer is for the first five businesses.

Founding offer

Free setup

For the first five businesses. Setup is free, and there is a free trial period. After the trial, the price is £20 a month.

Ask for a founding place

Coming soon

AI phone receptionist

The AI phone receptionist is coming soon. It will answer the call when you cannot pick up, and the caller will be told they are speaking to an AI assistant. The website chat above is available now.

Who it suits

Local businesses where people get in touch with the same sorts of questions.

  • Florists

    What is in the shop, opening hours, and orders.

  • Garages

    MOTs, repairs, and booking a visit.

  • B&Bs and holiday lets

    Availability, arrival times, and how to book.

  • Campsites

    Pitches, facilities, and when people can arrive.

  • Cafés

    Opening times, what is on, and bookings.

  • Hairdressers

    Prices, and whether you can fit someone in.

  • Trades

    Quotes, the area you cover, and when you can come.

  • Similar businesses

    Anywhere customers ask the same questions again and again.

See it working

Two public demos of the website chat. Bloom & Co and Glen Garage are fictional.

Demo only. Please use a made-up name and number.

Public demo Bloom & Co (demo florist) Open the demo. Opens in a new tab. Public demo Glen Garage (demo garage) Open the demo. Opens in a new tab.

How it works

Three steps, from a short form to a chat on your site.

  1. A 10-minute setup form

    You tell us about the business, and the questions you want answered. It takes about ten minutes.

  2. We build and test it with you

    We put the assistant together, then go through it with you and change anything that is not right.

  3. It goes live on your site

    Once you are happy with it, it goes on your website and starts taking enquiries.

Short videos as well

Rory also makes short videos for local businesses, for Instagram and Facebook. That service is called Wee Reels.

See Wee Reels

Send an enquiry

Say a little about the business and what you need. Rory will write back.

Send an enquiry